What are the different statuses for alarms in UIM?

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

What do the different statuses mean for UIM?

Environment

23.4 and above

Resolution

NAS in UIM really only has 2 states. Open (active) and closed (cleared/acknowledged). 

See KB for more detailed information about the files and tables.

Here is the list of the local nas sqlite files (<path>\Nimsoft\probes\service\nas) that store alarm information for IM.

• database.db file contains only active (open) alarms and is used only by Infrastructure Manager (IM).
• transactionlog.db contains the events for each alarm including active and closed and is used only by Infrastructure Manager (IM).

 

Here is the list of the database tables that store alarm information. To display alarms in OC we depend on the above 3 tables. These tables are populated by the nis_bridge in the nas probe and are populated from the sqlite files.

• nas_alarms table contains only active alarms. All alarms in this table are visible in IM and the Operator Console (OC).
• nas_transaction_summary contains all active and closed alarms and this table contains a single record for each alarm
• nas_transaction_log contains the events for each alarm. It has multiple rows for each alarm based on the number of times each alarm occurs

What tables are used by UIM API?
   Swagger api uses the database tables.
For example Get Alarms call will only pull active alarms from the nas_alarms table.

What do these mean?

• Accept assigns the alarm to the logged in account, it does not change state.
• Assign assigns to a specific account that the administrator can select, it does not change state.
• Unassign removes the assigned account from the alarm, it does not change state
• Acknowledge is the only option that changes the status to closed/cleared.