VRLCM root account disconnected on the SDDC Manager UI - Password Management page.
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VRLCM root account disconnected on the SDDC Manager UI - Password Management page.

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Article ID: 417688

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Updated On:

Products

VMware SDDC Manager

Issue/Introduction

On the SDDC Manager UI - Password Management page, the VRLCM root account is disconnected.

Environment

VCF 5.x

Cause

The VRLCM root account may have gone into a disconnected state for a variety of reasons.

Resolution

Remediate the root account of the SDDC Manager UI - Password Management page for the VRLCM root account using this documentation as a guide - 

https://techdocs.broadcom.com/us/en/vmware-cis/vcf/vcf-5-2-and-earlier/5-2/remediate-passwords.html