Missing usernames in ClientNet Login Details report

Products

• Email Security.cloud

Issue/Introduction

Some user's names are shown as blank in a generated report with "ClientNet Login Details". 

e.g.

Environment

Email Security.cloud

Cause

The report is not retrieving users that have been deleted recently and returning them as blank. 

Resolution

It has been under the investigation. 

If you need a report with the deleted users, open a Support Case.