Pre-Upgrade Assessment Tool shows error checking /usr/lib/vmware-vcops/user/plugins/inbound size during upgrade - Aria Operations

Products

• VMware Aria Operations (formerly vRealize Operations) 8.x

Issue/Introduction

• The Pre-Upgrade Assessment Tool displays: "an error occurred during validation, please verify manually." This occurs specifically during the check for user/lib/vmware-vcops/user/plugins/inbound size.  
  
  
  

• Pre-Update System Validation finds Warning conditions on nodes.
• The assessment report flags the inbound directory size.
• Inventory or configuration may temporarily appear blank immediately following a manual upgrade.

Environment

Aria Operations 8.x

Cause

The Pre-Upgrade Assessment Report flags the inbound directory size and requests manual validation that the size of the filesystem might be full.

Resolution

1. Take offline snapshots of all nodes in the cluster to establish a rollback point.
   
   
2. Log in to the affected node as root via SSH.
   
   
3. Confirm actual directory usage by running these commands:
   du -sh /usr/lib/vmware-vcops/user/plugins/inbound
df -h /usr/lib/vmware-vcops/user/plugins/inbound


4. If the filesystem is full, remove unused third-party plugins.
   
   
5. Navigate to: /usr/lib/vmware-vcops/user/plugins/inbound


6. Run: rm -r <plugin_name>*


7. Repeat these steps on all nodes in the cluster.
   
   
8. After the upgrade, allow 15–30 minutes for all services to initialize before verifying the configuration.

Note : If the filesystem is less than 80% full, the warning is a false positive. Proceed with the upgrade.