Pre-Update System validation error

Products

• VMware Aria Operations (formerly vRealize Operations) 8.x

Issue/Introduction

Pre-Upgrade Assessment Tool shows “an error occurred during validation, please verify manually.”

You ran the Pre-Update System Validation on the appliance before applying the upgrade patch and received an error immediately after the check for user/lib/vmware-vcops/user/inbound size: “an error occurred during validation, please verify manually.”

Environment

Aria Operations 8.x

Cause

The Pre-Upgrade Assessment Report flags the inbound directory size and requests manual validation that the size of the filesystem might be full. 

Resolution

Confirm actual directory usage by logging in as root and running the following commands:

• du -sh /usr/lib/vmware-vcops/user/plugins/inbound
• df -h /usr/lib/vmware-vcops/user/plugins/inbound

These show the directory size and the filesystem free space respectively, if they are less than 80% full, you may proceed with the upgrade. 

If the fileystem is full, you will need to remove 3rd party plugins that are no longer used.  

1. If the third-party plug-in in inbound, navigate to the directory:
   /usr/lib/vmware-vcops/user/plugins/inbound
   
   Note: Make a note of the name of the third-party plug-in you want to remove.
   
   
2. Delete the JAR file and directory associated with the third-party plug-in by running the following command:
   rm -r plug-in_name*
   
   Note: Replace plug-in_name with the name of the third-party plug-in found in step 2.
   
   For example:   rm -r rest-plugin*
   
   
3. Repeat steps 1-4 on all other nodes in the cluster.
   
   
4. After performing the above streps, upgrade can be attempted.