Unable to continue NSX upgrade with the error message "Upgrade failed: vSAN health test 'VMware vCenter and all hosts are connected to Key Management Servers' reported an issue for cluster"

Products

• VMware NSX

Issue/Introduction

• During the NSX upgrade of Transport Nodes, the upgrade process fails with the following error message:

Upgrade failed: vSAN health test 'VMware vCenter and all hosts are connected to Key Management Servers' reported an issue for cluster "<cluster_name>". Check the vSAN health.
Upgrade failed: Health Check for '<cluster_name>' failed.

• In the NSX, System > Upgrade > Hosts > Clink on "Failed" bottom, the following error is displayed:

Environment

VMware NSX

Cause

The upgrade process failed because a vSAN health check reported an alert, which prevents the NSX upgrade from proceeding.

Resolution

Follow the steps described on the KB article: vSAN Health - VMware vCenter and all hosts are connected to Key Management Services

If you are unable to resolve this issue, please open a support case with Broadcom Support (vSAN team) and refer to this KB article.
For more information, see Creating and managing Broadcom support cases.

Additional Information

vSAN Health - VMware vCenter and all hosts are connected to Key Management Services