Unable to see data in DX O2 experience cards

Products

• DX SaaS
• DX Operational Observability

Issue/Introduction

Users are unable to see data in experince cards, the graphs are empty.

Environment

DX O2

Cause

Thread “Thread-ClusterTopologyPoller” got stuck in MoM and stopped updating tracestore with the list of agents

Resolution

Sequential restarts of tracestore instances and restart of MoM