Domain Managers (in RUNNING state) fail to register on to Broker with no errors in logs

Products

• Network Observability
• VMware Smart Assurance

Issue/Introduction

Domain Managers ( in RUNNING state) fail to register on to Broker with no errors in logs.

Example TA service startup command that exhibits this issue:

sm_service install --force  --unmanaged  --startmode=runonce \
 '--name=<TA_Service_Name>' \
 '--description=SMARTS SNMP Trap Adapter ic-trapd-receiver' \
 '/apps/InCharge/SAM/smarts/bin/sm_trapd' \
 '--server=<OI_Service_Name>' \
 '--config=icoi' \
 '--port=<TA_Port>' \
 '--model=sm_actions' \
 '--rules=icoi-trapd/trap_mgr_parse.asl' \
 '--output=<TA_Service_Name>.log'

Environment

All supported Smarts versions

Cause

The --name parameter is missing on the sm_trapd utility call. 

Resolution

The command should be run as following (including the highlighted parameters)

sm_service install --force  --unmanaged  --startmode=runonce \
'--name=<TA_Service_Name>' \
'--description=SMARTS SNMP Trap Adapter ic-trapd-receiver' \
'/apps/InCharge/SAM/smarts/bin/sm_trapd' \
'--name=<TA_Domain_Name>' \
'--server=<OI_Service_Name>' \
'--config=icoi' \
'--port=<TA_Port>' \
'--model=sm_actions' \
'--rules=icoi-trapd/trap_mgr_parse.asl' \
'--output=<TA_Service_Name>.log'

Additional Information

Reference Documentation:

• for more information about sm_server parameters : Common sm_server options
• for more information about sm_trapd parameters : sm_trapd options