Where are IDM installation logs?
Article ID: 41743
Updated On:
Products
CA Identity Manager
CA Identity Governance
CA Identity Portal
Issue/Introduction
When an install fails, there are three install logs that support needs to assist.
When installing Identity manager, on occasion it will fail. Unfortunately one log may not be enough to express what is happening with the installation.
Environment
Release:
Component: IDMGR
Resolution
The 3 files are located in the following folders:
\CA\Identity Manager\IAM Suite\Identity Manager\caiamsuite.log
\CA\Identity Manager\install_config_info\CA_Identity_Manager_InstallLog.log
\CA\Identity Manager\IAM Suite\Identity Manager\install_config_info\CA_IAM_Suite_InstallLog
Feedback
Yes
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