Where are Identity Manager Installation Logs?

Products

• CA Identity Manager
• CA Identity Suite

Issue/Introduction

This article identifies the key log files required to troubleshoot Identity Manager installation failures. Reviewing these specific logs provides essential visibility into installation errors.

Environment

Identity Manager 14.5

Cause

Installation failures in Identity Manager can occur due to environment configuration issues, insufficient permissions, or dependencies. Multiple logs are required to capture the full scope of the failure.

Resolution

To troubleshoot an installation failure, locate the following log files:

1. [InstallDir]\IAM Suite\Identity Manager\caiamsuite.log
2. [InstallDir]\Identity Manager\install_config_info\CA_Identity_Manager_InstallLog.log
3. [InstallDir]\IAM Suite\Identity Manager\install_config_info\CA_IAM_Suite_InstallLog.log

Note: Replace [InstallDir] with your specific installation directory path.

Additional Information

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