unable to Stage package on a scalability server

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager

Issue/Introduction

Issue:

When staging a package on a Scalability Server which contain about 1.4 GB of data.

The transfer go to a loop when reaching 100%

On the Domain Manager the TRC_DtsAgent*.log files showed an error:

(137) DTSITRM_Recv_Data: Function block time of <50> 

 

Cause:

 The Domain Manager restarts the transfer, the DTS return a timeout Error, restarts the transfer...and so on.

 

Resolution:

Increase the value of PwiInitTimeout from 50 to 120 on the Domain Manager.

Example:

- Create a new policy "DTS_PwiInitTimeout120" and set:

DSM\Data Transport Service (DTS)\Data Transport Agent Plugin\PwiInitTimeout 120

- Seal the policy and distribute it (copy/past) to the Domain Manager.

Environment

Release: UASIT.99000-12.8-Asset Intelligence
Component: