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unable to Stage package on a scalability server
Article ID: 41742
Updated On:
Products
CA Automation Suite for Data Centers - Configuration Automation
CA Client Automation - Asset Management
CA Client Automation - IT Client Manager
CA Client Automation
CA Client Automation - Remote Control
CA Client Automation - Asset Intelligence
CA Client Automation - Desktop Migration Manager
CA Client Automation - Patch Manager
Issue/Introduction
Issue:
When staging a package on a Scalability Server which contain about 1.4 GB of data.
The transfer go to a loop when reaching 100%
On the Domain Manager the TRC_DtsAgent*.log files showed an error:
(137) DTSITRM_Recv_Data: Function block time of <50>
Cause:
The Domain Manager restarts the transfer, the DTS return a timeout Error, restarts the transfer...and so on.
Resolution:
Increase the value of PwiInitTimeout from 50 to 120 on the Domain Manager.
Example:
- Create a new policy "DTS_PwiInitTimeout120" and set:
DSM\Data Transport Service (DTS)\Data Transport Agent Plugin\PwiInitTimeout 120
- Seal the policy and distribute it (copy/past) to the Domain Manager.
Environment
Release: UASIT.99000-12.8-Asset Intelligence
Component:
Component:
Feedback
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