No Manual Rerun Required for Current Month Billing Changes

Products

• CloudHealth

Issue/Introduction

Partners may occasionally make billing updates to customers for the current month, such as:

- Credit Pinning

- Customer Price Book updates

- Partner Billing Rules modifications

- Billing Block changes

After making these updates, the partners sometimes open a support ticket to request a manual billing rerun for the affected customer

Resolution

A manual billing rerun is not required for billing changes made during the current month. These updates will be automatically applied during the next Cost and Usage Report (CUR) collection and processing cycle. You can expect to see the updates reflected in the customer reports within 24 hours (typically the next day).