In vIDM UI, all component are not loading within dashboard.

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• vIDM Health Status show an error with ACS Health - Application Deployment Status - Web Application Status - Error when connecting to the application.
• vIDM Health Status show an error with Application Manager - Application Deployment Status - Web Application Status - Error when connecting to the application.
• vIDM Health Status not showing 'Integrated Components' section and it just loading or spinning.

Environment

VMware Identity Manager 3.3.7

Cause

1. /etc/krb5.conf file is missing.
2. /etc/hosts file is modified.

Resolution

Resolution:

1. Took a snapshot of a cluster without a memory.
2. Copy krb5.conf file from healthy node to affected node. Run below command from healthy node.
   scp /etc/krb5.conf root@affected_node_ip:/etc/krb5.conf
3. Edit /etc/hosts file and make sure FQDN/Hostname is written in same way as shown below.
   i. vi /etc/hosts
    # Begin /etc/hosts (network card version)
    # End /etc/hosts (network card version)
    # Do not modify below values manually. Modifying below values would affect postgres clustering
    For Example:
      ##.##.##.## master
      ##.##.##.## delegateIP
    # VAMI_EDIT_BEGIN
    # Generated by Studio VAMI service. Do not modify manually.
 127.0.0.1  <FQDN> <hostname> localhost
    ::1 <hostname> <shortname> localhost ipv6-localhost ipv6-loopback
   
   ii. wq! to save the changes.


4. Restart the horizon service on affected node.
   service horizon-workspace restart
5. Go the vIDM Health dashboard and will see all components in a healthy state.