Expired Tenant Certificate Email Alerts are received

Products

• VMware Cloud Director

Issue/Introduction

• The email contents are of the type/format below:
  Your certificate library item <certificate name> (id:########-####-####-####-############, description: ,org: <organization name>) expired # day(s) ago" at <date>T<time>. 
• From the tenant portal for the organization mentioned in the email (org: <organization name>), Administration > Certificate Management > Certificates Library > an item with the name in the email (<certificate name>) is seen.

Environment

VMware Cloud Director 10.6.1.1

Cause

In Cloud Director 10.6, users will receive an email if there is an expired certificate stored in the Administration > Certificate Management > Certificate Library for the Tenant.

Resolution

To resolve the issue, the expired certificate needs to be removed from the certificate library.

1. In the Provider UI select the Organization which has the expired certificate and click the link to open the tenant UI.
2. In the Tenant UI for the Organization, navigate to the 'Administration -> Certificates Library'.
3. From the Certificate Library locate the expired Certificate (it should have a value of '0' for Consumers).
   Note:  You can delete only certificates that do not secure any entities.
   1. If the value of consumers is 1 or more, look into the consumer members and renew their certificates.
   2. This will then remove them from the consumers list of the expired certificate. The expired certificate can then be removed safely.
4. Select the certificate and then click 'Delete'.

 

If the issue is related to SAML certificates,please refer to this article : Expired SAML Certificate Email Alerts are received