"NSX Manager was licensed with <NSX license>, which is not a valid license in this version of NSX" error message in NSX UI banner
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"NSX Manager was licensed with <NSX license>, which is not a valid license in this version of NSX" error message in NSX UI banner

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Article ID: 417315

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Updated On:

Products

VMware NSX

Issue/Introduction

  • The following error message seen in NSX UI in a banner:

    NSX Manager was licensed with <NSX license>, which is not a valid license in this version of NSX. To rectify this situation, please verify NSX Manager's valid license or VMware Cloud Foundation license within the next {<number of days>} days. NOTE: This banner will persist till the countdown expires even after addition of a valid license. Please check NSX Licensing UI to verify license validity.



  • VCF/NSX may have been recently upgraded
  • The <number of days> value starts at 90 days and counts down each day.

Environment

VCF 9.0

Cause

Product license keys from prior NSX releases are not supported in VCF 9.0.

Resolution

If a legacy/unsupported license key is still present, remove it from the NSX UI - System - Licenses page.

NOTE: The banner will persist until the countdown expires even after the addition of a valid license and removal of unsupported license keys.