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Unable to launch live reporting in ehealth 6.3.2

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Article ID: 41711

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Updated On:

Products

CA eHealth

Issue/Introduction

Question: 
Java error while launching Live Reporting in ehealth 6.3.2 version.
 
Environment:  
Ehealth 6.3.2.11 on windows 2008
 
Answer: 
Need to upgrade java to latest version 8 and update 91
Step1) Logging to sun.com
Step2) Go to download section and select java for my computer

Environment

Release:
Component: EHCON