vIDM connector still display 3.3.5 after vIDM 3.3.7 upgraded completed
Article ID: 417097
Updated On:
Products
Issue/Introduction
vIDM 3.3.7 is upgraded from 3.3.5 via vRLCM successfully
Check the version of connector in identity & access management setup page, still display 3.3.5
failed to sync directory with below error:
"Failed to parse the response received from connector"
Environment
VMware Identity Manager 3.3.7
Cause
config-state.json is broken
Resolution
1.Take snapshot of vIDM without memory
2.ssh to vIDM virtual machine with root credential and stop main service:
service horizon-workspace stop
3.find the healthy backup config-state.json file and replace the corrupted one:
cp -p <backup file location>config-state.json.backup <current file location>config-state.json
4.modify the role and user:
chown horizon:www config-state.json
chmod 640 config-state.json
5.start main service:
service horizon-workspace start
6.note the configuration setting of current directory before delete it
7.rebuild new directory with identical settings
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