[VMC] MAK Licenses Exhausted causing Microsoft Windows Server activation to fail

Products

• VMware Cloud on AWS

Issue/Introduction

• Microsoft Windows Server is failing to activate in a VMC on AWS SDDC.
• A similar error is seen in Windows when attempting to activate: MAK Licenses Exhausted - Windows Activation Failed
• The organization has subscribed to Windows Server and SQL Server Licenses through VMware/Broadcom. 

Environment

VMC on AWS

Cause

The MAK Licenses available in the cluster to activate Microsoft Windows Server version has been exhausted. 

Resolution

To request additional MAK Licenses, open a ticket with the VMC on AWS Global Support team: Get Support
Have the below information available when opening these types of support tickets:

• Organization ID
• SDDC ID
• Cluster Name
• Microsoft Windows Server version needing activation
• Number of additional MAK Licenses needed

Additional Information

• The MAK Licenses used to activate Microsoft Windows Server virtual machines are unique and assigned per machine.
• If a virtual machine is deleted, the MAK License cannot be used to activate Microsoft Windows Server on another virtual machine. 
• Microsoft Product Licenses in VMware Cloud on AWS
• VMware Cloud on AWS Microsoft Server Licensing