vCenter upgrade prechecks on the SDDC manager are failing because Witness host is not accessible on ports 22, 443
book
Article ID: 417039
calendar_today
Updated On:
Products
VMware SDDC Manager
Issue/Introduction
Workload domain is configured with a stretch cluster and Witness host.
A number of prechecks are reported as "vSphere SHA-1 validation" and "Verify Standalone Host topology".
Operation manager python validations logs reports a failure to connect to a witness host: Failed to connect to host <Witness_FQDN>.
Environment
VMware SDDC Manager
Cause
SDDC-M is doing the prechecks by retrieving the list of hosts from the vCenter inventory and connect to them from ports 443 and 22 to retrieve their information.
Resolution
Direct connectivity is required to ports 443, 22 from the SDDC-M to the Witness Host.