Windows Agent Jobs Display Unknown Status and End Prematurely
search cancel

Windows Agent Jobs Display Unknown Status and End Prematurely

book

Article ID: 417001

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

SSIS jobs are failing when running on Windows agent after upgrading to v24.4.1 from 21.0.x. Below is the message on the agent log.  Jobs submitted via AWA show an "Unknown" status in the Automic Web Interface (AWI) immediately after start initiation.

     Message: Could not load file or assembly 'Newtonsoft.Json, Version=13.0.1.0, Culture=neutral, PublicKeyToken=*****************' or one of its dependencies. Operation is not supported. (Exception from HRESULT: *********)

Environment

Automic Automation Engine version: 24.4.1
Windows agent  24.4.1+hf.2
Microsoft (R) SQL Server Execute Package Utility Version 12.0.6449.1 for 32-bit

Cause

This was caused by a defect DE175540.

Resolution

The error is reproducible with 24.4.2.hf2 when the user used in the job does not belong to the admin group (or has the special privileges required).
This has been addressed in 24.4.2.hf3 where it has been addressed.