The AWI is failing to start on Tomcat, preventing users from accessing the system.

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

The AWI is currently inaccessible. The Catalina log file reports the following exceptions:

java.lang.RuntimeException: java.lang.IllegalStateException: Error initializing storage for Equinox container. 
            at com.uc4.ecc.launcher.osgi.init.OsgiFrameworkInitializer.start(OsgiFrameworkInitializer.java:124) 
            at com.uc4.ecc.launcher.osgi.init.OsgiFrameworkInitializer.runInternal(OsgiFrameworkInitializer.java:85) 
            at com.uc4.ecc.launcher.osgi.init.OsgiFrameworkInitializer.start(OsgiFrameworkInitializer.java:73) 
            at com.uc4.ecc.framework.webapp.servlet.init.TomcatBridgeInitializer.init(TomcatBridgeInitializer.java:52) 
            at com.uc4.ecc.framework.webapp.servlet.init.TomcatBridgeInitializer.lambda$start$0(TomcatBridgeInitializer.java:30) 
            at java.base/java.lang.Thread.run(Unknown Source) 
Caused by: java.lang.IllegalStateException: Error initializing storage for Equinox container. 
             at org.eclipse.osgi.internal.framework.EquinoxContainer.<init>(EquinoxContainer.java:110) 
             at org.eclipse.osgi.launch.Equinox.<init>(Equinox.java:53) 
             at org.eclipse.osgi.launch.EquinoxFactory.newFramework(EquinoxFactory.java:36) 
             at org.eclipse.osgi.launch.EquinoxFactory.newFramework(EquinoxFactory.java:31) 
             at com.uc4.ecc.launcher.osgi.init.OsgiFrameworkInitializer.start(OsgiFrameworkInitializer.java:99) ... 5 more 
Caused by: java.io.IOException: Unable to create lock manager. 
             at org.eclipse.osgi.storagemanager.StorageManager.open(StorageManager.java:712) 
             at org.eclipse.osgi.storage.Storage.getChildStorageManager(Storage.java:2290) 
             at org.eclipse.osgi.storage.Storage.getInfoInputStream(Storage.java:2308)
             at org.eclipse.osgi.storage.Storage.<init>(Storage.java:267) 
             at org.eclipse.osgi.storage.Storage.createStorage(Storage.java:186) 
             at org.eclipse.osgi.internal.framework.EquinoxContainer.<init>(EquinoxContainer.java:108)

 

Environment

Automic Automation Engine 24.4.2

Tomcat: 9.0.96

OS: Linux RedHat 9

Cause

A file permissions issue has been identified on the Linux system.

Resolution

 

 

The Tomcat instance was initiated with specific user and group permissions; however, the org.eclipse.osgi file was found to be under root ownership.

/automic/tomcat/work/Catalina/localhost/awi/0

drwxr-x---.  3 user group 4096 Nov  4 11:16 .
drwxr-x---.  3 user group 4096 Nov  4 10:19 ..
-rw-r-----.  1 user group 1870 Nov  4 10:19 1762247996503.log
-rw-r-----.  1 user group 1870 Nov  4 11:11 1762251062631.log
drwxr-x---. 14 root root  4096 Nov  4 11:16 org.eclipse.osgi

After the file org.eclipse.osgi's ownership was corrected to user:group (using sudo chown user:group org.eclipse.osgi), the AWI started as expected.