WASP/UMP is running out of memory

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Article ID: 4169

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

WASP is running out of memory when executing reports, or other administrative actions in UMP

In the wasp.log, the following error message was found:

 

ERROR [http-bio-443-exec-7230, org.apache.catalina.core.ContainerBase.[wasp-engine].[localhost].[/].[jsp]] java.lang.OutOfMemoryError: PermGen space 

Cause

Max perm size memory assigned in wasp was low for the type of tasks the user was executing in UMP.

Environment

Release: CNMSPP99000-8.4-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component:

Resolution

The solution was to change the initial parameters on the wasp java server by modifying the following:


max_perm_size = -XX:MaxPermSize=512m


to


max_perm_size = -XX:MaxPermSize=1024m

 

STEPS:

1. Open wasp in RAW config:

Press CTRL key, whilst right clicking the wasp probe + Select “Raw Configure…”

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKE0AAO" alt="raw_config.png" width="1081" height="731">

2. Navigate to “startup” > “opt”

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKE1AAO" alt="raw_config2.png" width="634" height="407">

3. Edit the “max_perm_size” value, click OK, and Apply.

4. Restart the robot that is hosting the wasp probe.

Attachments

1558708479645000004169_sktwi1f5rjvs16r3u.png get_app
1558708477451000004169_sktwi1f5rjvs16r3t.png get_app