Legacy SRM Converge process is being blocked by an Existing VSAN Data protection instance

Products

• VMware Live Recovery

Issue/Introduction

Symptoms:

Unable to proceed with Live Recovery convergence due to a stale vSAN Data Protection plugin registration that is not in use.

Environment

Live Recovery 9.0.4 / 9.0.3

Resolution

The issue can be resolved by unregistering the Snapshot Service from vCenter.

Steps to unregister:

1. Retrieve the Snapshot Service registration ID by running the following command on the vCenter Server:

/usr/lib/vmware-lookupsvc/tools/lstool.py list --url http://localhost:7090/lookupservice/sdk --type snapshotservice

2. Using the Service ID obtained from the previous step, unregister the Snapshot Service by executing:

/usr/lib/vmware-lookupsvc/tools/lstool.py unregister --url 'http://localhost:7090/lookupservice/sdk' --user "[email protected]" --password 'administrator_password' --id 'Service_ID_snapshotservice' --no-check-cert

Note: Replace the username and password with your SSO administrator credentials.

Once the service has been unregistered, proceed with the upgrade.