NSX edge cluster deployment workflow from SDDC Manager is failing with error "Create Resource Pool(s)"
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NSX edge cluster deployment workflow from SDDC Manager is failing with error "Create Resource Pool(s)"

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Article ID: 416833

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Updated On:

Products

VMware SDDC Manager

Issue/Introduction

NSX edge cluster deployment workflow on SDDC Manager is failing with error "Create Resource Pool(s)"
Precheck and Validation passes

Create Resource Pool(s)           Failed
Progress Messages                 Failed to create resource pool VCF-edge_Edge Cluster Mgmt_ResourcePool_<alphanumeric_UUID>.
Error                             Message: Failed to create resource pool VCF-edge_Edge ClusterMgmt_ResourcePool_<alphanumeric_UUID>.
Remediation Message:
Reference Token:                  <Token ID>
Cause:                            The operation is not supported on the object. '

In vCenter we can observe tasks failing with the  below message 

TASK NAME                                        TARGET             Status
Create resource pool                             <Cluster_NAME>     The operation is not supported on the object.
[...]
com.vmware.vcf.NSXT_EDGECLUSTER_CREATION label   <Cluster_NAME>     Cannot complete the operation. See the event log for details

Domanimanager logs 

YYYT-MM-DDTHH:MM:SS.633+0000 ERROR [vcf_dm,6908b11165ab57416d4146eaec0cbc12,7bb5] [c.v.v.c.f.p.a.i.CreateResourcePoolAction,dm-exec-15]  CreateResourcePoolAction.execute failed with error
YYYT-MM-DDTHH:MM:SS.633+0000 ERROR [vcf_dm,6908b11165ab57416d4146eaec0cbc12,7bb5] [c.v.e.s.o.model.error.ErrorFactory,dm-exec-15]  [<TOKEN ID>] VSPHERE_RESOURCE_POOL_CREATION_FAILED Failed to create resource pool, error

Environment

SDDC 5.X

Cause

DRS is deactivated in vCenter at Cluster level.
Before starting the process, from SDDC, make sure that create Resource pool from vCenter is not grayed out [DRS disabled].

Resolution

https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/vsphere-resource-management-8-0/managing-resource-pools.html 

Create a Resource Pool
You can create a child resource pool of any ESXi host, resource pool, or DRS cluster.
[...]
If the cluster is enabled for DRS, you can create child resource pools of the cluster.