The context menu disappearing or not functioning properly in Windows 11 File Explorer when 3D graphics is enabled in a VDI environment
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The context menu disappearing or not functioning properly in Windows 11 File Explorer when 3D graphics is enabled in a VDI environment

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Article ID: 416824

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

The context menu disappearing or not functioning properly in Windows 11 File Explorer when 3D graphics is enabled in a VDI environment, appears to be related to how Windows 11 handles graphic rendering with hardware acceleration in combination with certain GPU drivers in virtualized environments. The issue no longer occurs when 3D acceleration is disabled, indicating a direct link to GPU features and driver compatibility within the VM.

Environment

Windows 11 VDI environment

Resolution

Engage the OS vendor for assistance and resolution.