line 577, in run sock = config.bind_socket(), [Errno 97] Address family not supported by protocol when running status command

Products

• CA Identity Suite

Issue/Introduction

Oct 31 12:07:13 iga-test run.sh[2757]:   File "/opt/brcm/iga/conda/envs/xpress/lib/python3.13/site-packages/uvicorn/main.py", line 577, in run
Oct 31 12:07:13 iga-test run.sh[2757]:     sock = config.bind_socket()
Oct 31 12:07:13 iga-test run.sh[2757]:   File "/opt/brcm/iga/conda/envs/xpress/lib/python3.13/site-packages/uvicorn/config.py", line 513, in bind_socket
Oct 31 12:07:13 iga-test run.sh[2757]:     sock = socket.socket(family=family)
Oct 31 12:07:13 iga-test run.sh[2757]:   File "/opt/brcm/iga/conda/envs/xpress/lib/python3.13/socket.py", line 233, in init
Oct 31 12:07:13 iga-test run.sh[2757]:     socket.socket._init__(self, family, type, proto, fileno)
Oct 31 12:07:13 iga-test run.sh[2757]:     ~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Oct 31 12:07:13 iga-test run.sh[2757]: OSError: [Errno 97] Address family not supported by protocol
Oct 31 12:07:14 iga-test systemd[1208]: xpress.service: Main process exited, code=exited, status=1/FAILURE

Environment

Identity Suite v15
Linux RHEL 9.3

Cause

Known issue with Identity Suite v15 when IPv6 is disabled in the kernel.

Resolution

Install the latest v15 Update and Fix pack available. 

Fixed in 1.0.2