CA SYSVIEW session hangs selecting option R in QUICKREF panel

Products

• SYSVIEW Performance Management
• NXBRIDGE - SYSVIEW/ENDEVOR

Issue/Introduction

Symptoms:

Customer is running with MVS/QuickRef 7.9.   After entering the QUICKREF command in SYSVIEW and then selecting option R on the MVS/QuickRef main menu, the TSO/ISPF session hangs and the TSO userid must be cancelled to free up the session. 

Environment:  

CA SYSVIEW 14.1

Cause: 

Missing maintenance on Chicago-Soft MVS/QuickRef 7.9  

Resolution:

Apply Chicago-Soft MVS/QuickRef 7.9 fix: QZ1412B

Environment

Release: FAQSO.00200-14.1-SYSVIEW-Performance Management
Component: