AAI Windows upgrade to 24.2 or 24.3 may fail with error "webswing-server.war (Access is denied)"

Products

• Automation Analytics & Intelligence

Issue/Introduction

When upgrading AAI on Windows from 24.x to 24.2.x or 24.3.x the upgrade may fail the error below in the <Upgrade Dir>\install\upgrade.log

 

Exception in thread "main"<Upgrade Dir>\AAI_Upgrader.Windows_24_3_0-hf.1.build.251015210622\install\build.xml:434: Failed to copy <Upgrade Dir>AAI_Upgrader.Windows_24_3_0-hf.1.build.251015210622\files\config\webswing-server.war to <Install Dir>\config\webswing-server.war due to <Install Dir>\config\webswing-server.war (Access is denied) and I couldn't delete the corrupt <Install Dir>\config\webswing-server.war

at org.apache.tools.ant.taskdefs.Copy.doFileOperations(Copy.java:637)

at org.apache.tools.ant.taskdefs.Copy.execute(Copy.java:430)

at org.apache.tools.ant.Task.perform(Task.java:364)

at org.apache.tools.ant.Target.execute(Target.java:341)

at org.apache.tools.ant.Target.performTasks(Target.java:369)

at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1216)

at org.apache.tools.ant.Project.executeTarget(Project.java:1185)

at com.termalabs.upgrade.main.UpgradeCli.main(UpgradeCli.java:194)

Caused by: java.io.FileNotFoundException: <Install Dir>\config\webswing-server.war (Access is denied)

at java.base/java.io.FileOutputStream.open0(Native Method)

at java.base/java.io.FileOutputStream.open(FileOutputStream.java:293)

at java.base/java.io.FileOutputStream.<init>(FileOutputStream.java:235)

at java.base/java.io.FileOutputStream.<init>(FileOutputStream.java:184)

at org.apache.tools.ant.util.FileUtils.copyFile(FileUtils.java:631)

at org.apache.tools.ant.util.FileUtils.copyFile(FileUtils.java:330)

at org.apache.tools.ant.taskdefs.Copy.doFileOperations(Copy.java:626)

... 7 more

--- Nested Exception ---

java.io.FileNotFoundException: <Install Dir>\config\webswing-server.war (Access is denied)

at java.base/java.io.FileOutputStream.open0(Native Method)

 

Environment

Windows only

AAI upgrades from 24.x to 24.2.x/24.3.x

Resolution

To workaround this, reboot the Windows server and try the upgrade again and it should not have this error.

If it is still failing set the Automation Analytics & Intelligence Windows service to disabled, then reboot and try the upgrade again.

A defect has been filed for this and a fix will be available in a future release.