Unable to generate dignostics from FE
search cancel

Unable to generate dignostics from FE

book

Article ID: 416573

calendar_today

Updated On:

Products

VMware Smart Assurance

Issue/Introduction

Getting below error when trying to generate dignostics from FE:

Unable to retrive diagnostic file: ServerNotReachableException Server '##.##.##.##' is not reachable!

Environment

All supported releases of Watch4net|M&R

Cause

The server reported in the above error is not reachable from the PC/desktop accessing FE.

Resolution

Engage network team to ensure that the server reported in the above error is reachable from the PC/desktop accessing FE.