Automic File Events Fail to Trigger with Symlinks on Java UNIX Agents (v24.x)

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

File Event objects in Automic Workload Automation (AWA) are failing to correctly detect files or trigger when their monitored path contains a symbolic link (symlink) to a directory on a UNIX-like operating system. 

• File Event objects configured to monitor a path that includes a symlink (e.g., /tmp/softlink/) do not detect changes or the presence of files within the target directory of the symlink.
• The "Check count" in the Event's details may display '1', but the "Event count" remains '0', indicating that no files were detected or the event criteria were not met.

Environment

Product: CA Automic Workload Automation - Automation Engine

Component: Automic OS Java Agents

Versions Affected: 24.4.1 HF2

Cause

DE175711

Resolution

Update to a fix version listed below or a newer version if available.

Components:

• Agent Unix
• Agent Windows

Fixed Versions:

• Automation.Engine 24.4.2 HF2 - Available