Error: Download Failed : handshake_failure(40) during VCF Operations Fleet Management Online Depot configuration.
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Error: Download Failed : handshake_failure(40) during VCF Operations Fleet Management Online Depot configuration.

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Article ID: 416358

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Updated On:

Products

VCF Operations

Issue/Introduction

  • Configuring Online Depot connection from VCF Ops 9.0 fails with error - " Download Failed : handshake_failure(40)"

  • /var/log/vrlcm/vmware_vrlcm.log reports the following error.

YYYY-MM-DDTHH:MM:SS.913Z INFO vrlcm[1234] [http-nio-8080-exec-8] [c.v.v.l.c.a.InternalOnlyApiAspect]  -- Internal Only Check for: execution(ResponseEntity com.vmware.vrealize.lcm.l
ocker.controller.CredentialController.getPassword(String))
YYYY-MM-DDTHH:MM:SS.914Z INFO vrlcm[1234] [http-nio-8080-exec-8] [c.v.v.l.l.s.SettingsServiceImpl]  -- manifest url : https://dl.broadcom.com/####################//PROD /metadata/manifest/v1/vcfManifest.json
YYYY-MM-DDTHH:MM:SS.930Z INFO vrlcm[1234] [http-nio-8080-exec-8] [o.a.h.i.e.RetryExec]  -- I/O exception (org.bouncycastle.tls.TlsFatalAlert) caught when processing request to {s}-
>https://dl.broadcom.com:443: handshake_failure(40)

Environment

VCF 9.0

Cause

Fleet management appliance is not able to connect to dl.broadcom.com to download the repo.

Resolution

The software depots address has changed to "dl.broadcom.com" for all the VCF Products or Components. Ensure that the affected components can reach the dl.broadcom.com through the firewall.