"Create User" fails with "Enter a valid Email Address" when Top Level Domain name in Email is 7 or more in length.
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"Create User" fails with "Enter a valid Email Address" when Top Level Domain name in Email is 7 or more in length.

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Article ID: 416338

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Updated On:

Products

CA Strong Authentication

Issue/Introduction

When a  "Create User" is attempted using AA's  (Advanced Authentication) Admin User Interface, the error "Enter a valid Email Address"  is encountered for email addresses for example firstname.lastname@global.topleveldomain, where the TLD name (Top-Level Domain name) is 7 or more characters in length.   

Cause

This error occurs since out of box AA allows a TLD name of length of minimum 2 to maximum 6 characters DB.

Resolution

Increase the allowed maximum length of the TLD from out of box 6 characters to 20 characters using the SQL query below:

UPDATE ARUDSCONFIG 
SET VALUE = '\b[\p{Alnum}._''%+-]+@(?:[\p{Alnum}-]+\.)+[\p{Alpha}]{2,20}\b' 
WHERE PATH = 'ARUDS/Management' 
AND NAME = 'EmailRegExpression';