Unable to assign licences from VCF Operations to vCenter

Products

• VCF Operations/Automation (formerly VMware Aria Suite)
• VCF Operations

Issue/Introduction

This issue can occur in the following scenario

• VCF Operations has been registered with the Business Services Console.
• licenses have been added to VCF Operations after the upgrade from vRealize Aria Operations.
• VCF Operations 9.0 can see your existing vCenters, which were running on 8.0.U3.
• The first vCenter to 9.0 has been assigned the license to it from VCF Operations 9.0 with no issue.
• The same action did not work on the other vCenter, with the error "Licenses could not be assigned to the selected vCenter systems."

Example of the error.

Environment

VCF Operations 9.0.x

vCenter 9.0.x

Resolution

To workaround this issue please use the following steps:

1. Log into VCF Operations 9.0 as local admin.
2. Go to Administration > Integrations, locate the vCenter adapter related to the issue.
3. Click on the 3-dot to the adapter and then click on "Delete", but DO NOT check the box of "Delete related objects".
4. Then click "DELETE".
5. Reconfigure this vCenter account by following Configuring a vCenter Account in VCF Operations.
6. Wait until the collection is green OK status, then proceed with Assign a Primary License to a vCenter Instance.
7. The license should be assigned to the vCenter with no issue.