NSX install on ESXi Transport Node fails with error "Waiting for Connection to Managers" due to DNS resolution fail
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NSX install on ESXi Transport Node fails with error "Waiting for Connection to Managers" due to DNS resolution fail

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Article ID: 416212

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Updated On:

Products

VMware NSX

Issue/Introduction

  • Prepare newly added ESXi in the cluster for NSX.
  • Install failed with error "Waiting for Connection to Managers".
  • Clicking on "Install Failed" and then "View Errors" shows the error:
    Failed to install software on host. Failed to install software on host. Time out waiting for host to join NSX Manager.
  • On ESXi use command 'nc -vz <nsx_manager_ip> <port_number>' to test port 1234 and 1234 connection which works fine.
  • 'nsxcli -c get managers' and 'nsxcli -c get controllers' return no value.
  • Time is synchronized between ESXi and nsx managers.
  • ESXi could not resolve nsx manager FQDN.

Environment

VMware NSX

Cause

ESXi configured wrong DNS server.

Resolution

Correct ESXi DNS configuration.