STOP error (0xCE DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS) occurs after client upgrade

Products

• Endpoint Protection

Issue/Introduction

When configuring an automatic upgrade of Windows-based Symantec Endpoint Protection (SEP) clients to version 14.3 RU8, a STOP error 0xCE (DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS) occurs after the upgrade, forcing the operating system to reboot.

Environment

• SEP version prior to upgrade is 14.3 RU8 or earlier

Resolution

This issue is fixed in Symantec Endpoint Protection 14.3 RU9.  For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec Endpoint Protection.