Unable to login to ESXi host as non-root user following application of host profile

Products

• VMware vSphere ESXi

Issue/Introduction

After applying a host profile to an ESXi host, non-root users are no longer able to login via SSH

Putty SSH client provides the following error message: "No supported authentication methods available (server sent publickey, keyboard-interactive)"

Environment

ESXi 8.0 U3

Cause

Host profile removed non-root users from the system and changed the root user permissions

Resolution

Restore root user permissions and recreate missing non-root user profiles as needed