ESXi PSOD after upgrade from 7.0 u3 to 8.0 u3.
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ESXi PSOD after upgrade from 7.0 u3 to 8.0 u3.

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Article ID: 415742

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Updated On:

Products

VMware SDDC Manager

Issue/Introduction

  • ESXi host experiences a PSOD after a major upgrade.
  • Error visible in DCUI: "The system has found a problem on your machine and cannot continue. Failed to update CPUxx microcode"
  • Host can reboot successfully after rollback to previous ESXi version. 

Environment

ESXi 8.x

Cause

CPU microcode cannot be updated as part of vSphere upgrade. 
This is caused by a hardware issue. 

Resolution

Engage hardware vendor and replace host motherboard. 

Additional Information

Reverting to a previous version of ESXi 6.x, 7.x or 8.x
https://knowledge.broadcom.com/external/article/316592/reverting-to-a-previous-version-of-esxi.html