RA FTP Jobs keeps disconnecting and/or the transfer speed is slow

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

After upgrading to RA FTP 4.1.4, a decrease in file transfer speed may be observed. 

Additionally, connection errors may be seen in the output file or Agent logs whether or not a file transfer is successful

Environment

RA FTP No Web version 4.1.4

Cause

Bug in jsch library

Resolution

Fixed in RA FTP Agent version 4.1.5.

For install/upgrade instructions, refer to How to install or upgrade a Rapid Automation Agent