"Backup job status" alarm triggered in vCenter Server

Products

• VMware vCenter Server

Issue/Introduction

"Backup job status" alarm triggered in vSphere Client:

Description: Backup job failed
Event Type Description: Backup job failed
Possible Causes: Check backup server connectivity and available space

Environment

VMware vCenter Server

Cause

The periodic file-based backup of vCenter Server has failed.

Resolution

The cause of backup failure could be various. It is recommended to investigate from the following aspects:

1. Verify the backup settings

• • In a Web browser, go to the vCenter Server Management Interface, https://<appliance-IP-address-or-FQDN>:5480.
  • Log in as root.
  • Click Backup.
  • Click Edit in Backup Schedule.
  • Check whether the Backup location, Backup server credentials and other details are correctly configured.

2. Identify the cause

• • In the vCenter Server Management Interface, expand the backup task in Backup > Activity section and check the error message.
  • Check /var/log/vmware/applmgmt/backup.log in vCenter Server. For more information, see Troubleshooting vCenter Server Appliance VAMI backup

3. If the above steps cannot fix the issue, please contact Broadcom Support.