Some widgets not fully loading or completing
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Some widgets not fully loading or completing

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Article ID: 415604

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Updated On:

Products

Security Analytics

Issue/Introduction

There may be times when the widgets on any of the "views" under the Analyze tab may not fully load.  This can happen whether connected to a Central Manager or directly connected to a sensor.  Other widgets in the same view do complete without errors.

Environment

Security Analytics 8.3.1

Cause

The upgrade from Security Analytics 8.2.8 to 8.3.1 caused some of the widgets to get corrupt.  

Resolution

Try a different view to see if the actual offending widget can be narrowed down.  If there are too many widgets, consider deleting the custom view entirely and recreating it from scratch.  Take a snapshot of the widgets assigned to the view first so that you know which ones to add back.