Aria Operations for Logs nodes shows unknown status in dual stack network

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

When configuring Aria Operations for Logs with "Prefer IPv6 addresses" select for dual stack network the cluster status shows unknown for nodes in the cluster.

Environment

Aria Operations for Logs 8.18.x

Cause

The address for the primary nodes show FQDN or IPv4 address instead of an IPv6 address.

Resolution

Edit the configuration in internal config.

1. SSH to the primary node as root and run 

   • ifconfig -a

      

2. Make a note of the IPv6 address.
3. From browser navigate to https://<primary node>/internal/config.
4. Log in as admin user.
5. Click "Show all settings".
6. Hit ctrl-F to open search tool and do a search for "daemon host".
7. Replace the FQDN or IP4 address of the primary node with the IPv6 address from the result of the ifconfig command.

   •     <daemon host="<FQDN>" port="16520" token="################">
           <service-group name="standalone" />
         </daemon>
         <daemon host="<IPv6 address>" port="16520" token="##############">
           <service-group name="workernode" />
         </daemon>
         <daemon host="<IPv6 address>" port="16520" token="##############">
           <service-group name="workernode" />
         </daemon>

8. Hit SAVE.
9. SSH as root on each node and starting with the primary node restart the loginsight services:

   • service loginsight restart

10. Log into the UI on each node and verify the cluster status is up and online.