Patching host with custom Image Profile fails with "install/upgrade has encountered an error"

Products

• VMware vSphere ESXi 8.0

Issue/Introduction

• A custom image is created from a vendor's ISO
• several versions of same VIBs are present while creating the image
• Patching the ESXi returns the following: (name and versions may be different)

Environment

8.0

Cause

This issue typically occurs when a vendor modifies details of an existing VIB (for example, VIB name, vendor name, or version).

During the upgrade, the existing VIB on the ESXi host and the new VIB being introduced both attempt to claim the same file path.
Since two VIBs cannot claim the same file (unless they are identical), the upgrade fails with an integrity.fault.HostUpgradeRunScriptFailure error.

Resolution

Engage with Hardware Vendor to get advise about which VIBs should or not be present in the image and which should be removed from the ESXi to prevent this behavior