Importing VDS to SDDC Manager fails with error - "Validate if the VDS version is above the minimum supported version"
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Importing VDS to SDDC Manager fails with error - "Validate if the VDS version is above the minimum supported version"

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Article ID: 415246

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Updated On:

Products

VMware SDDC Manager VMware Cloud Foundation

Issue/Introduction

  • Importing VDS to SDDC Manager inventory using Import Vds To Inventory API fails with below error 
    Validate if the VDS version is above the minimum supported version

     

  • Error in SDDC Manager UI



  • Error in /var/log/vmware/vcf/domainmanager/domainmanager.log 
    DEBUG [vcf_dm,68#################c6,a018] [c.v.e.s.o.c.c.ContractParamBuilder,dm-exec-5]  Contract task Validate if the VDS version is above the minimum supported version input: {"listOfVds":[{"name":"dc01-####-####-vds02","mtu":1500,"portGroups":[],"niocs":[{"network":"management","level":"normal","value":50},{"network":"faultTolerance","level":"normal","value":50},{"network":"vmotion","level":"normal","value":50},{"network":"virtualMachine","level":"high","value":100},{"network":"iSCSI","level":"normal","value":50},{"network":"nfs","level":"normal","value":50},{"network":"hbr","level":"normal","value":50},{"network":"vsan","level":"normal","value":50},{"network":"vdp","level":"normal","value":50}],"clusterIds":["8e10####-####-####-####-########9ba2"],"version":"8.0.3","isUsedByNsxt":false,"nsxtSwitchConfig":{"transportZones":[{"name":"dc01-####-##-####-backup","id":"dc01-####-##-####-backup","transportType":"VLAN"}],"hostSwitchOperationalMode":"STANDARD"},"id":"7113####-####-####-####-########4461"}],"clusterId":"8e10####-####-####-####-########9ba2"}

     

    DEBUG [vcf_dm,68#################c6,a018] [c.v.e.s.c.s.a.i.InventoryServiceAdapterImpl,dm-exec-5]  Fetching VDS for cluster with ID 8e10####-####-####-####-########9ba2 from inventory
DEBUG [vcf_dm,68#################c6,a018] [c.v.v.c.f.a.ValidateVdsVersionAction,dm-exec-5]  Minimum version: null
DEBUG [vcf_dm,68#################c6,a018] [c.v.v.c.f.a.ValidateVdsVersionAction,dm-exec-5]  VDS dc01-####-####-vds02 version is 8.0.3
ERROR [vcf_dm,68#################c6,a018] [c.v.e.s.o.model.error.ErrorFactory,dm-exec-5]  [E9QHU3] VCF_ERROR_INTERNAL_SERVER_ERROR Invocation of prefix '' part of task ValidateVdsVersionAction in plugin ClusterManagerPlugin failed with exception.
com.vmware.evo.sddc.common.core.error.InternalServerErrorException: Invocation of prefix '' part of task ValidateVdsVersionAction in plugin ClusterManagerPlugin failed with exception.
        at com.vmware.evo.sddc.orchestrator.core.ProcessingTaskSubscriber.invokeMethod(ProcessingTaskSubscriber.java:447)
        at com.vmware.evo.sddc.orchestrator.core.ProcessingTaskSubscriber.processTask(ProcessingTaskSubscriber.java:520)
        at com.vmware.evo.sddc.orchestrator.core.ProcessingTaskSubscriber.accept(ProcessingTaskSubscriber.java:124)
        at jdk.internal.reflect.GeneratedMethodAccessor1377.invoke(Unknown Source)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:569)
        at com.google.common.eventbus.Subscriber.invokeSubscriberMethod(Subscriber.java:85)
        at com.google.common.eventbus.Subscriber.lambda$dispatchEvent$0(Subscriber.java:71)
        at com.vmware.vcf.common.tracing.TraceRunnable.run(TraceRunnable.java:59)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
        at java.base/java.lang.Thread.run(Thread.java:840)
Caused by: java.lang.NullPointerException: null

     

    DEBUG [vcf_dm,68#################c6,a018] [c.v.e.s.o.c.ProcessingTaskSubscriber,dm-exec-5]  Collected the following errors for task with name ValidateVdsVersionAction and ID 1e35####-####-####-####-########b9dc: [ExecutionError [errorCode=null, errorResponse=LocalizableErrorResponse(messageBundle=com.vmware.evo.sddc.common.core.error.messages)]]



Environment

VMware Cloud Foundation

Cause

 

The issue is observed when the version of the VDS is missing in the SDDC database

Resolution

Follow the steps below to update the VDS table to resolve the issue:

  1. Take snapshot of SDDC Manager VM
  2. SSH to SDDC Manager with vcf user and su to root
  3. Find the cluster id which is mapped to the VDS being imported 
    psql -h localhost -U postgres -d platform -c "select id,name from cluster where name='<name of the cluster>'"

     

    Sample

    psql -h localhost -U postgres -d platform -c "select id,name from cluster where name='vcf-gs-mgm-c01'"


    Sample output

                     id                  |      name
--------------------------------------+----------------
 8e10####-####-####-####-########9ba2 | vcf-gs-mgm-c01

     

  4. Find the vds mapped to the cluster id 8e10####-####-####-####-########9ba2 
    psql -h localhost -U postgres -d platform -c "select * from cluster_and_vds where cluster_id='<id from step #3>'"

     

    Sample

    psql -h localhost -U postgres -d platform -c "select * from cluster_and_vds where cluster_id='8e10####-####-####-####-########9ba2'"


    Sample output

     id  |              cluster_id              |                vds_id
------+--------------------------------------+--------------------------------------
 2##5 | 8e10####-####-####-####-########9ba2 | 1e35####-####-####-####-########b9dc

     

  5. Find the vds where version is missing 
    psql -h localhost -U postgres -d platform -c "\x" -c "select id,name,version from vds where id='<vds_id from step#4>'"

     

    Sample

    psql -h localhost -U postgres -d platform -c "\x" -c "select id,name,version from vds where id='1e35####-####-####-####-########b9dc'"


    Sample output

    id      | 1e35####-####-####-####-########b9dc
name    | dc01-####-####-vds01
version |


    Note: version is missing in the above output

  6. Select the vds in vSphere client and find the version
  7. Update SDDC database with the vds version 
    psql -h localhost -U postgres -d platform -c "update vds set version='<vds version identified from step# 6>' where id='<vds id from step# 5>'"

     

    Sample

    psql -h localhost -U postgres -d platform -c "update vds set version='8.0.3' where id='1e35####-####-####-####-########b9dc'"

     

  8. Retry importing VDS to SDDC Manager inventory

Additional Information

In scenarios, where the NSX Manager cluster was upgraded manually (out-of-band) or via the NSX Manager UI directly. Consequently, the SDDC Manager inventory still displays the old NSX version, preventing further lifecycle management operations and causing version mismatch errors.

Follow below mentioned steps to manually update the platform database to reflect the current NSX version. This involves accessing the PostgreSQL instance on the SDDC Manager appliance, locating the specific NSX cluster record via its FQDN, and patching the version field.


psql -h localhost -U postgres -d platform
\x
\dt nsxt
\d nsxt
select status, version , cluster_fqdn from nsxt;
update nsxt set version='<>' where cluster_fqdn='<>';

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