JBoss directory currently in use. Please shutdown Automation Analytics & Intelligence or any programs/windows that may be using this directory (i.e. currently viewing log files)

Products

• Automation Analytics & Intelligence

Issue/Introduction

When attempting to upgrade AAI, the error below is seen in the <Upgrade Dir>/install/upgrade.log file after the upgrade has failed.

[java] java.lang.Exception: JBoss directory currently in use. Please shutdown Automation Analytics & Intelligence or any programs/windows that may be using this directory (i.e. currently viewing log files)

 

 

Cause

This can be caused by:

• Not shutting down the AAI service or process
• Having the AAI configuration tool open when trying to upgrade
• Having any files within the AAI Installation directory open 
• Having any open folders on Windows within the AAI directory 

Resolution

• Shutdown the AAI service and any processes 
• Ensure there are no log files open
• Ensure the legacy configuration tool is not open
• If on Windows close any open folders within the AAI directories