In ConnectAll since 3.9.1 getting retry for failed record not working when an object is deleted from source or destination system.

Products

• ConnectAll SaaS

Issue/Introduction

Steps to Reproduce: 
 

• Create an automation between Rally<>Rally adapter.
• Configure basic field mapping.
• Sync record.
• Delete an object from source or destination rally system.
• Retry any other failed record.

 

Expected Results: 

• Failed record should be retried

Actual Results:

• On retry getting email alert notifications for the automation "Error during Entity Fetching" and below message under View Alarms tab

Environment

3.9.1

Cause

DE177499

Resolution

Issue to be fixed in upcoming new release.