Error: "No healthy upstream" when accessing Images under Updates tab in Lifecycle Manager
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Error: "No healthy upstream" when accessing Images under Updates tab in Lifecycle Manager

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Article ID: 415163

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

  • No healthy upstream message is displayed when accessing Images under Updates tab in Lifecycle Manager 
  • In  /var/log/vmware/vmon/vmon.log a message can be seen
    Er(02) host-26635 Startup type of service rbd is AUTOMATIC while startup type of dependent service updatemgr is MANUAL.

Environment

VMware vCenter Server 8.X

VMware vCenter Server 7.X

Cause

  • Start type of service updatemgr is set to manual

Resolution

  1. Run below command to confirm Startype 
    vmon-cli -s updatemgr

    Output example as below 

    # vmon-cli -s updatemgr
    
    Name: updatemgr
    
    Starttype: MANUAL
    
    RunState: STOPPED
    
    RunAsUser: updatemgr
    
    CurrentRunStateDuration(ms): 603430778
    
    HealthState: UNHEALTHY
    
    FailStop: FALSE
    
    MainProcessId: N/A
  2. Set the service to Automatic with below command 
    vmon-cli -U updatemgr -S AUTOMATIC
  3. Start vmware-updatemgr 
    service-control --start vmware-updatemgr