User password expiration

Products

• Network Observability
• CA Performance Management

Issue/Introduction

How can I validate password expiration was turned off for a local Portal user

Environment

Dx NetOps Performance Management any version

Resolution

1. Review :https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-netops/24-3/securing-dx-netops/securing-performance-monitoring/update-performance-center-website-settings/configure-password-security-settings-using-ssoconfig.html
2. Do a search for: 'Disable password expiration for a specific user' and add the user.  But the authentication type for the user has to be Dx NetOps and NOT External

To validate

1. Log into portal shell
2. Connect to mysql and run the following commands
   • use netqosportal;
   • select UserID,Name,PasswordExpiration from user_definitions; where Name='username to change';

 

PasswordExpiration should be 0 ..... 0 means no expiration date for the user password