.rdx and .pdx files are not clearing from the index directory

Products

• Data Loss Prevention Endpoint Prevent
• Data Loss Prevention
• Data Loss Prevention API Detection
• Data Loss Prevention API Detection for Developer Apps Virtual Appliance
• Data Loss Prevention Cloud Detection Service
• Data Loss Prevention Cloud Detection Service for Endpoint
• Data Loss Prevention Cloud Detection Service for ICAP
• Data Loss Prevention Cloud Detection Service for REST
• Data Loss Prevention Cloud Package
• Data Loss Prevention Cloud Prevent for Microsoft Office 365
• Data Loss Prevention Cloud Service for Discovery/Connector
• Data Loss Prevention Cloud Service for Email
• Data Loss Prevention Cloud Storage
• Data Loss Prevention Core Package
• Data Loss Prevention Data Access Governance
• Data Loss Prevention Discover Suite
• Data Loss Prevention Endpoint Discover
• Data Loss Prevention Enforce
• Data Loss Prevention Enterprise Suite
• Data Loss Prevention for Mobile
• Data Loss Prevention Form Recognition
• Data Loss Prevention Network Discover
• Data Loss Prevention Network Monitor
• Data Loss Prevention Network Monitor and Prevent for Email
• Data Loss Prevention Network Monitor and Prevent for Email and Web
• Data Loss Prevention Network Monitor and Prevent for Web
• Data Loss Prevention Network Prevent for Email
• Data Loss Prevention Network Prevent for Email Virtual Appliance
• Data Loss Prevention Network Prevent for Web Virtual Appliance
• Data Loss Prevention Network Protect
• Data Loss Prevention Oracle Standard Edition 2
• Data Loss Prevention Plus Suite
• Data Loss Prevention Sensitive Image Recognition

Issue/Introduction

.rdx files and .pdx files are filling up the index directory on the DLP Enforce server and beginning to affect disk space

Environment

DLP 16.x

Cause

inactive index versions are stuck in an "in-progress" state

Resolution

Older indexes can be manually deleted from the index directory, if further assistance is needed contact Broadcom technical support