Upgrade Precheck of Aria Operations in Aria Lifecycle fails when validating nodes online status.

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• During the upgrade precheck in Aria Operations, the error below is returned;

  • Validating if each node is powered on and online.
    xxxx.x.xx node_online_check_state_failed.description
    Failed node_online_check.recommendation
    Validating all nodes in thecluster have a consistent online status
    xx.xx.x.xx verify_consistent_node_online_states.description
    Failed verify_consistent_node_online_states.recommendation

• An inventory sync for the same fails with;

  • Error Code: LCMCOMMON80049
     
    Failed to find the product or its nodes in the provided vCenters. Make sure all the nodes are part of the vCenter's currently provided. If not add missing vCenter's details. Also make sure the credentials for all the provided vCenters are valid. Additionally, verify if the vCenter password saved in locker is consistent with the actual vCenter password. If it is not, update the password in locker and retry.
     
    Failed to find the product in the specified vCenter. vRealize Operations instance with hostname or IP xxx.xxx.xxx.xxx not found in given vCenter details. Make sure node is powered on in the vCenter Server . Make sure all the nodes are present in the vCenter Servers provided. Else, add the missing vCenter Servers. Ensure the credentials provided for the vCenter Servers are valid or skip the task using the 'Skip vCenter validation' option during retry

Environment

Aria Lifecycle 8.18.x

Aria Operations 8.18.x

Cause

The node mentioned in the precehck and the following inventory sync error is inaccessible.

Resolution

• Determine, using the Aria Operations admin UI, which node is down;

  • https://<ARIA_OPERATIONS_FQDN>/admin

• Power up the node in question in vCenter.
• Retry the inventory sync and upgrade precheck.