Hybrid vCenter Service (HVC) does not start.

Products

• VMware vCenter Server

Issue/Introduction

• Service HVC start fails with following error:
  • service-control --start hvc

           "translatable": "An error occurred while starting service '%(0)s'",
            "args": [
                "hvc"
            ],
            "localized": "An error occurred while starting service 'hvc'"

• less /var/log/vmware/hvc/hvc-svcs.log

YYYY-MM-DDTHH:MM:SS.SSSSZ [main [] ERROR com.vmware.hvc.service.Main opId=] start: Hybrid VC Service failed to start org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'isAccessLogCreated' defined in class path resource [vlsi-server.xml]: Cannot resolve reference to bean 'vlsi-server' while setting bean property 'targetObject'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'vlsi-server' defined in class path resource [vlsi-server.xml]: Cannot create inner bean 'com.vmware.vim.vmomi.server.http.impl.ServiceImpl#61ecbee9' of type [com.vmware.vim.vmomi.server.http.impl.ServiceImpl] while setting bean property 'services' with key [0]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.vmware.vim.vmomi.server.http.impl.ServiceImpl#61ecbee9' defined in class path resource [vlsi-server.xml]: Cannot resolve reference to bean 'vapiServlet' while setting bean property 'servlet';

• In /var/log/vmware/hvc/prescript-test.log does not fail with line number.

Environment

vCenter 8.X

Cause

The HVC certificate status was found to be in a “NOT FOUND” state in the vCenter certificate store:

 

Resolution

• Reset all certificates using vCert tool utility: https://knowledge.broadcom.com/external/article/385107/vcert-expired-certificate-replacement-s.html 

Note: Ensure that the vCenter Snapshot is taken before making the above changes.